Master Class & Training   -  "take out"

• Enhance knowledge and awareness to increase effectiveness.
• Understand the importance of the basic concept, aspects & principles.
• Reflection on differences and overlap in the overall approach.
• Learn how to use interpret the whole picture whith all the stakeholders and different elements..​
• Be more aware of the Aviation Industry including all the different approaches.

 

Master Class International Aviation Business

High level knowledge & awareness with respect to the Airline business in general, understand the overall proces to increase effectiveness and efficiency for your own organization by using each other strengths, knowledge and experience. Understand airline operations from network design to flight execution. Also, by following a flight from A to B the opportunities of optimizing the flight e.g. routes, efficiency (sustainability) and get more insight in the wold of complex operations (aspects, scenario's and disruption management).

 

Main topics: 
- Aviation Business principles e.g. Network, Alliances, Joint Ventures, Partner Cooperation & Customer Experience (strategy, design and implementation).
- Air Law & Regulations, Meteorology, Aircraft General Knowledge, Aircraft Performance, Navigation, ETOPS etc. 

- Operational Control, managing the Network at the day of operation; Artificial Intelligence solutions, disruption & emergency management.

- Flight Operations, Flight Dispatch and HUB Control (managing the flight between landing and departure).

- Sustainability & efficiency
- Intercultural differences
- Safety.

Aviation Culture vs Safety

"Cultural aspects with regard to aviation safety”, understanding Aviation safety and its cultural aspects and introduction of Just Culture concept.

 

Coaching management - Effective communication leadership

Introduction in coaching management theory and how to use the context in your daily work and business. Different layers of communication and how giving and receiving feedback can lead to effective communication and leadership. Discuss case studies from and with participants own working experience. Practice with different communication techniques and work with an actor. Understand importance of communication in relation to effective leadership. Reflectionon how others see you. Learn how to use Western communication techniques in your Chinese working environment.

Be more integrated and prepared to use communication techniques in a globalizing aviation environment.